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CBG Privacy Policy

At CBG, our goal is to provide a helpful resource to consumers shopping for insurance. Protecting the privacy of your information is of utmost importance to us.

We do not collect any personal information from users of our site unless you contact us with a specific request. Then we collect only information that may help us to provide you with quotes that are as accurate as possible. We never sell your information. We will not release or share any information that you provide us except as required in the processing of your insurance application.

For the purpose of providing useful quotes, our quote forms collect a minimum amount of general health information. This information aids us in delivering meaningful quotes that approximate, as accurately as possible, your expected risk class. We also use this data to help determine whether an individual is likely to qualify for coverage rather than pursuing unusable quotes. In some cases, we may also forward some of this information to insurance companies and/or agents not affiliated with this website, if necessary to provide you with better quotes or service. We only share that portion of the information that is necessary for them to complete their processing.

If you contact us for information, quotes or questions, we collect information regarding how to contact you so that we may answer your request. We also need to collect your contact phone numbers, home address, and mailing address as required by applications you submit to us for processing with a specific insurance company.

We collect health information on applications you submit to us for processing and we may maintain a copy of that application in our files or database for reference during and after processing. Sometimes we may need to collect additional health information by phone or e-mail for further clarification of an application or if requested by the insurance company.

We may need to collect proof of prior coverage from you as required by the new company with which you are applying. For state programs, we may need a copy of your current driver’s license, proof of residency, and requested financial information. For Medicare products, we need a copy of your Medicare card showing eligibility for Part A and Part B Medicare benefits. We use the information we collect to process your application or quote request, to inform you of the approval status of your application, to advise you of changes in the insurance industry or with your policy that we think is in your best interest to know about, and to inform you of new related products that may add to your insurance protection. We may provide your personal and/or health information to an insurance regulatory agency, to comply with the law, or in response to a valid court order, if we believe in good faith that such information is reasonably required of us. You may access a copy of our current policy from this website at any time if you wish to keep informed about our policies for collecting, using, and sharing your private information.

Our websites provides several links to related useful sites including insurance companies, state government agencies, and the Centers for Medicare and Medicaid Services.Please know that when visiting these linked sites, you leave the privacy policy provisions of consumerbg.com and enter the privacy policy provisions of the site you are visiting. We assume no responsibility or liability for your privacy once you leave our site.

You may opt-out of receiving all information other than information necessary to process your application, to service your policy, or to alert you to upcoming changes affecting your policy. Such other information might include information about new products available or other products that we provide in addition to your specific health insurance policy.

To opt-out of receiving other information, contact us at 817-249-8600 or mail your request to 412 Mercedes #G, Benbrook, TX 76126. We provide security of your information by storing your contact information on a separate database independent of the web server. We add policy information to that separate database in order to facilitate providing follow-up service to you once you become a policyholder. Access to all of your information is restricted to authorized CBG personnel on a need-to-know basis.

You may change your personal information by contacting us at 817-249-8600. It is in your best interest to keep us up-to-date on your current address and phone number if you are a policyholder. We may need to contact you for such things as advising you of new rates or for preventing your policy from lapsing because of a lost or not-sent payment.

Questions about this policy may be directed Consumer Benefits Group at 412 Mercedes #G, Benbrook, TX 76126.